JOB TITLE: Operations Portfolio Manager
LOCATION: Alpharetta
REPORTS TO: VP, Operations
SUBORDINATE POSITIONS: Portfolio Account Executives and Account Managers
ABOUT US:
Northpoint Commercial Finance, (a division of Laurentian Bank of Canada) is a leading commercial lender providing inventory financing to facilitate the sale of products from manufacturer/suppliers to retail dealers throughout North America. We’re looking for a mid-career operations leader to join our Atlanta based team and grow within our organization. Ideal candidates will bring 8-10 years of risk management, collections, or customer service/relationship skills, along with strong leadership experience in a commercial lending environment.
SUMMARY OF FUNCTION:
The Portfolio Manager is responsible for all risk management activity and dealer/supplier service within an assigned industry or product line. This position will lead a portfolio management team responsible for all loan collection activity, performance reporting, process development and employee development/engagement. Additionally, the role will act as a subject matter expert within the assigned industry attending trade shows/industry events and working closely with our Business Development team to establish a rapport among key suppliers and industry leaders.
MAJOR RESPONSIBILITIES:
- Recruits, develops and retains an industry leading team of portfolio management professionals.
- Develops and measures portfolio performance and productivity metrics for assigned team.
- Ensure team is providing prompt, professional and proficient assistance to our commercial customers. Includes inquiries regarding account maintenance, billing statements, audit reconciliations, and assistance with system tools.
- Performs monthly portfolio reviews of operations collection follow-up procedures according to published policy and operating guidelines.
- Engages in delinquent account workout strategies partnering with the Special Assets team and/or in-house counsel to ensure effective methods are used to maximize recovery potential.
- Works effectively across all levels of the organization to support corporate mission and common performance goals.
SKILLS:
- Minimum 6-10 years commercial lending experience (floorplan preferred)
- Strong technical skills in commercial lending operations and credit/financial analysis
- Possess a clear understanding of the credit risk management process
- Ability to gather, synthesize, organize and interpret data to formulate appropriate conclusions and insights.
- Ability to lead a team as well as participate in a team to ensure corporate or departmental objectives are communicated and effectively achieved.
- Excellent communication skills, both written and verbal.
- 10% business travel required.
